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Social Listening

Are you missing out on valuable insights hidden in social media conversations? We can help!

WHY SOCIAL LISTENING?

Because everything happens on social media first. 

Nowadays trends, social movements, cultural phenomena, and breaking news emerge on social media platforms before they ever reach traditional channels. Voices on social media influence brand perceptions and they hold the power to decide the future of your brand.

Social listening enables you to track mentions, comments, shares, and other interactions related to specific keywords or topics across various social media channels. Listen to what users are saying and be an active player in shaping the narrative about your brand online!

HOW WE HELP

Comprehensive reports in over 50 languages

We can help you understand how social media users perceive and engage with your brand, products, or services.

Our multilingual analysts have extensive experience in working with social listening tools. They are skilled at monitoring the social web for stories, trends, and brand mentions that can help your PR and comms teams stay alert as well as direct your marketing efforts.

What goes into our reports?

Our reports provide a comprehensive overview of your brand’s social media performance, allowing you to make informed decisions and optimise your strategies for maximum impact.

We offer tailored analysis and actionable recommendations based on extensive research of all relevant metrics:
Brand mentions

We provide you with an overview of the number of times your brand is mentioned across various platforms.

Conversation volume

In our reports, we include graphical representations of conversation timelines. We analyse spikes in conversation volume regarding your brand or relevant topics within a chosen timeframe.

Sentiment analysis

Learn how different audiences feel about your brand. We assess the emotional tone (positive, negative, or neutral) of mentions or conversations.

Engagement

Measure of audience interaction with your content or content about your brand, including likes, shares, and comments.

Reach and impressions data

Receive an estimation of the number of unique users who saw your content and the total number of times your content was displayed.

Audience demographics

We collect and assess all available information about the characteristics of your audience, such as age, gender, location, interests, etc.

Influencer impact

We can evaluate the influence of key individuals or accounts on the conversations and engagement related to your brand.

Trending topics

Our analysts do a deep dive into identify topics or themes that are currently popular or gaining traction in discussions related to your brand or industry.

Competitor analysis

We monitor and analyse your competitors’ performance across similar metrics so you can gain more insights and identify opportunities.

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Social Listening
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Media Intelligence

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We deliver custom media intelligence reports to satisfy every business’ unique goals, challenges, and areas of interest.

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